Shipping policy
Shipping:
Processing Time:
Please allow us about 2 business days for us to process your order before it's dispatched.
Tracking Information:
Once your order is handed over to our shipping carriers, you will receive a shipping confirmation email with tracking details to monitor your package.
Delivery Methods:
We offer two main shipping methods, depending on your location:
- Standard Shipping: Typically takes 5 to 7 business days.
- Express Shipping: Typically takes 1 to 3 business days.
Please note: Express Shipping is not available for all countries. If your location is one of the exceptions, only Standard Shipping will be offered.
Separate Shipments for Certain Items:
Due to specific packaging requirements, some items, such as accessories and art posters, may be shipped separately and arrive at different times.
Lost or Stolen Packages:
If your package is lost or stolen and not marked "delivered" by the carrier, we'll either send replacements (if available) or issue a refund or full store credit.
If marked "delivered" but lost or stolen, please contact us with your order number for further assistance.
Order Changes:
Unfortunately, once your order is confirmed, we cannot make changes to it.